Discover effective and practical tools for resolving conflicts collaboratively in this foundational course. Examine the sources of conflict, attitudes and beliefs, conflict styles, and the role of assumptions and emotions as you gain an overview of conflict dynamics and collaboration strategies. Target your own self-awareness and understanding through structured exercises and simulations, and achieve the prerequisite training for future required courses.

This course is equivalent to CRES 1101: Foundations of Collaborative Conflict Resolution: Workplace Focus